FAQs: Andre Rieu in Maastricht

Your Tour Manager will give you your concert tickets on the day of the concert. There's no need to worry - we have them all counted and ready to distribute!

While you can bring small, non-glass containers of drinks and snacks to the André Rieu concert in Maastricht, it's important to check the specific rules as they usually only allow sealed plastic bottles of water and may have restrictions on the size and type of food you can bring; most people opt to purchase refreshments at the venue before the concert or during the interval. 

On concert day, most guests are out from midday until the early hours, so pack comfortable shoes, water, and anything you need for a long day out.

You are welcome to change clothes in local restaurants or on the coach, but please manage your expectations for this.

The concert begins at 9pm and ends just before midnight. You are in for a real spectacle!

No. At the time of booking you will choose either Premium, Category 1, Category 2, Category 3 or Category 4 concert tickets. You will be seated in the correct block of seating based on what you have booked. You can request aisle seats by speaking with our Holiday Planners, but this is on a request basis only and cannot be guaranteed.

Yes, there are wheelchair accessible tickets available to book. Please do contact our Holiday Planners on 0303 330 0896 to make this reservation. Unless we confirm to you a wheelchair accessible concert seat, you will not be allocated as such. It's really important we are made aware at the time of booking of any accessibility requirements.

Yes. We arrive in Maastricht in the early afternoon and you have plenty of time to explore this quaint Dutch town. Maastricht, a university city on the southern tip of the Netherlands, is distinguished by its medieval-era architecture and vibrant cultural scene. In its cobbled old town, is the Gothic-style church Sint Janskerk, and the Romanesque Basilica of St. Servatius houses a significant collection of religious art. On the banks of the Maas River, bisecting the city, lies futuristic-looking Bonnefanten art museum.

We have a fantastic optional excursion which you can book if you wish, which includes a scenic journey along the River Meuse and dinner is included. This will save you having to search for somewhere else to eat. You also get a glimpse of Andre's house!

You may wish to make dinner reservations in advance, as the town can be quite busy on concert day. We are unable to make any recommendations, but there are plenty of options to choose from.

If you wish to change for the concert, you are welcome to do so but there is no obligation. You may wish to change in the facilities of a local restaurant or you can use the space onboard your coach by speaking with your Tour Manager.

The concert in July takes places in the town square so is outside. In the event of poor weather and rain, ponchos are available. Umbrellas are not permitted as this restricts the view of the stage for other concert-goers.

Eurostar tickets will be posted to you, or your travel agent approx. three weeks before you are due to depart. Seating is pre-booked for you. There will be representatives from Newmarket Holidays available on the train should you have any questions.

There will be Newmarket Holidays representatives on each train to answer any questions you may have. They will be easily identifiable. Upon arrival at Brussels, our representatives and Tour Managers will be on hand to direct you to your coach for the transfer to your hotel.

Our representatives will be visible in the arrivals area at Amsterdam airport. They will direct you to your coach transfer. As we have flights arriving from various airports you may have to wait at the airport for up to 90 minutes for your transfer to your hotel.

Please note, due to the size & scale of Amsterdam airport, the walk to the coach park is approximately 15-20 minute walk from the terminal. Please do let us know if you have any mobility or accessibility needs BEFORE you travel by contacting us on 0303 330 0896. 

Amsterdam to hotels – 2hrs

Hotels to Utrecht – 1½hrs

Hotels to Maastricht – 1½hrs - 2hrs

When you arrive at Amsterdam Airport, if you have requested special assistance, the airport's special assistance team will escort you to our designated meeting point. There may be a wait of up to 60 minutes while passengers from other incoming flights arrive. Once all passengers have arrived, you will make your way to the coach park, which is approximately a 10-15 minute walk from the terminal. You must be able to board the coach using the steps provided.

Please note that our airport team are unable to push wheelchairs. If you are travelling with your own wheelchair, someone in your party must be available to push the wheelchair from the meeting point to the coach.

For your return journey, upon arrival at Amsterdam Schiphol Airport, you can contact the airport's special assistance team by using the special assistance call point located at the coach drop-off area. The special assistance team may advise of a waiting time of up to 45 minutes before assistance is available. In some circumstances, they may ask that someone in your party pushes the wheelchair from the coach drop-off point to the terminal.

If your flight is cancelled, please call our 24/7 Customer Operations team on 0330 160 4999. Please do not accept alternative flights offered by the airline until you have spoken to us, so we can ensure that your transfers can be re-arranged.

Not all hotels in the Netherlands have air conditioning as standard, especially outside major cities. You should be prepared for this and you may wish to pack a small portable fan.

It is not standard for hotels in Europe to have tea making facilities. If like us you like your morning cuppa, you may wish to bring some tea bags with you. You can source long life milk from local shops.